HELP & FAQS
Do we ship international?
Yes. We ship jackets anywhere, any place. We have shipped jackets to Canada, USA, and Europe.
Do you have a minimum order requirement?
No,We don’t have any minimum order. We sell to individuals also.
Can I place an order by phone?
Yes, you can call or email us for order or assistance. Our customer service representatives are available on skype id CaliberApparels from Monday through Friday.
How do I select the correct jacket size?
The most important factor in determining the size of your jacket is personal taste. What kind of fashion statement do you want to make? All of our jackets are sized for a moderate fit, so if you want a tighter or looser fitting jacket, you’ll need to adjust accordingly.
Also, take into account whether or not you are done growing when you select a size. If you expect to grow a good bit before graduating high school, you’ll want to get a larger size than you currently are.
Do you sell chenille patches and letters in bulk?
Yes, we do.
Please Email us at firstname.lastname@example.org for more details
What is your return policy?
As all of our products are custom made, they cannot be returned or exchanged. If we made mistake on your jacket or patch or if your item arrived damaged, please call or email us and we will be happy fix your order.
What should I do if my order arrives and it doesn’t match my order proof?
Please call or email us and we will be happy to fix your order.